The server temporarily stops responding and one or more event ID messages similar to the following messages appear in the System log on the file server. The desktop does not appear.Ī program that uses remote procedure call (RPC) or uses named pipes to connect to a file server stops responding. When you log on to the file server, after you type your name and password in the Log On to Windows dialog box, a blank screen appears. Windows Explorer stops responding when you connect to a shared resource or you see a red X on the connected network drive in Windows Explorer. You experience a delay when you perform file copy or backup operations. However, some delays may last up to 5 minutes. Performance typically slows down for approximately 40 to 45 seconds. You experience a temporary decrease in performance when you use a program over the network. You experience an unexpectedly long delay when you open, save, close, delete, or print files that are located on a shared resource. You may experience one or more of the following symptoms when you work with files over the network:Ī Windows-based file server that is configured as a file and print server stops responding and file and print server functionality temporarily stops. This article provides a solution to performance issues that occur when you work with files that are located on a file server.Īpplies to: Windows 10 - all editions, Windows Server 2012 R2 Original KB number: 822219 Symptoms
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